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Accounts are Tero’s hard boundary. Everything inside an account is separate from other accounts: catalog, policies, integrations, teams. Data never crosses account boundaries. Most organizations use a single account. Multi-account is for organizations that need complete separation between environments.

Structure

An organization contains one or more accounts. Each account contains its own:
  • Master Catalog — Services, log events, metrics, traces
  • Policies — Data quality rules and enforcement
  • Teams — Users and service ownership
  • Workspaces — Different policy sets for the same data
  • Integrations — Datadog, Splunk, GitHub, etc.

When to use multiple accounts

  • Compliance boundaries — FedRAMP, HIPAA, PCI environments that must be isolated
  • Regional separation — EU and US data that cannot be mixed
  • Organizational boundaries — Acquisitions or business units that operate independently
If you need different teams to manage the same data differently, use workspaces instead. Workspaces share a catalog; accounts don’t.

User access

Users can belong to multiple accounts. Admins grant access per-account. The organization lets users switch between accounts they have access to.

Creating accounts

Contact us to set up additional accounts.