> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usetero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Documents and Requests

> How to request security documentation and assurance artifacts.

export const securityEmail = "security@usetero.com";

<Badge>Last reviewed: March 5, 2026</Badge>
<Badge>Owner: Security + Engineering</Badge>
<Badge>Review cadence: Quarterly</Badge>
<Badge color="blue">Status: Reference</Badge>

Use this page as the intake path for procurement and security review requests.

## Reviewer focus

* Which artifacts are public versus request-based
* What to include so we can answer fast
* How we handle NDA-gated evidence

## Available materials

| Category                          | Availability         |
| --------------------------------- | -------------------- |
| Public Trust Center documentation | Available now        |
| Security questionnaire responses  | Available on request |
| Detailed assurance artifacts      | Available under NDA  |

## Request process

1. Send your checklist and timeline to [{securityEmail}](mailto:\{securityEmail}).
2. Include deployment model (`Tero-hosted` or `self-hosted`) and any mandatory controls.
3. We return the relevant package and identify any follow-up items.

## Typical request topics

* Architecture and trust boundaries
* Identity, authentication, and token controls
* Encryption and key management
* Data handling, retention, and subprocessors
* Compliance milestones and assurance status

## Escalations

If your review has a hard procurement deadline, include that date in the request so we can respond before it.